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FAQ

  • How long can I get the feedback after we send the inquiry?

    We will reply to you within 12 hours of the working day.

  • Are you a direct manufacturer or trading company?

    We own 3 factories as well as our own international sales department that produces and sells directly from the factories.

  • What products can you offer?

    We focus on Ratchet Buckle, Hook and Tie Down Straps.

  • What applications do your products relate to?

    Our products are mainly used for the transportation, movement, fixation during shipment or storage of cargoes, etc.

  • Can you do customized products?

    Yes,we are mainly doing customized products according to the customers or samples.

  • Do you have some standard parts?

    Yes, in addition to customizing products according to operating conditions, we also produce universal European standards.

  • How about the capacity of your company?

    We produce 10 million sets of products annually.

  • How many employees of your company?

    Currently, we  have more than 88 employees.

  • What’s the payment term?

    When we quote for you, we will confirm with you the way of transaction, FOB, CIF, etc. For mass-production goods, you need to pay a 30% deposit before producing and a 70% balance against a copy of documents. the common way is by T/T. L/C is also acceptable.

  • How to deliver the goods to us?

    Normally, we will ship your goods to you by sea, because we are located in Ningbo port, where shipping your goods to any other country is very convenient and fast. Certainly, if your cargo is very urgent, Ningbo and Shanghai airports are also very convenient.

  • Where are your products mainly exported to?

    Our products are mainly exported to over 20 countries such as the USA, Germany, Italy, Korea, Australia, New Zealand etc.